Privacy
Last updated 11 November 2026.
What we collect
- When you buy a report: your email address and the payment details required by our payment processor. We do not see or store your card number.
- When you email us: your address and whatever you write.
- When you visit: standard server logs. We do not run advertising trackers or third-party analytics cookies.
Who processes it
Payments are processed by Stripe, which acts as merchant of record for sales and handles sales tax and VAT. Their handling of your data is governed by Stripe's own privacy policy. Email delivery, if you subscribe to the briefing, is handled by our email provider.
What we do with it
- Deliver the file you bought and respond to your message.
- Send you the briefing, if you asked for it. Every message has a one-click unsubscribe.
- Keep the accounting records Japanese law requires us to keep.
We do not sell your data, and we do not share it with anyone beyond the processors above.
How long we keep it
Order records are kept for the period required by Japanese tax and commercial law. Marketing consent is kept until you withdraw it.
Your choices
Write to hello@zenpivotresearch.com to ask for a copy of what we hold about you, to correct it, or to have it deleted where the law allows. If you are in the EU or UK, you also have the right to object to processing and to complain to your local supervisory authority.
Contact
hello@zenpivotresearch.com